Can I apply for a rental property that I have not seen?
Yes. Prospective tenants can request a video tour, virtual tour or visit in person. If approved for the property, we do require that the prospective tenant or their representative visit the property.
How do I set up a property viewing?
Respond to the listing by email, phone or text. You can also click here to reach us via the contact page. Upon receiving a request, we'll be able to quickly schedule a viewing of the rental property. Our goal is to provide a quick and easy property viewing experience.
Will I have to sign a lease agreement?
Yes, you will have to sign the lease online. Note that the majority of our rental properties will come with a 12-month lease. It the lease will state both sides responsibilities spanning the entire tenancy period.
What are your policies on security deposits?
The security deposit will be equal to one months' rent. You will be required to pay the full amount before you can move in.
How do rental payments work?
Your rent will be due the first of every month. We accept online rent payments only.
Please Click Here in order to access the system. You may also use Tenant Login to view and access your account balance.
When is rent increased?
Rent increases will generally occur after the lease term has expired. Of course, the rent won’t always be increased. Our analysis accounts for relevant market conditions and the property owner's requests.
Is there a way to waive the late rent fees?
We are not able to waive the late rent fees. We ensure that our late fee policy follows the terms of Fair Housing Laws. This means we have to ensure that all tenants are treated equally. Rent is due on the 1st of each month.
What do I do if I can't pay my rent on time?
Call our office immediately. Failure to contact us could result in an eviction.
Can I have a roommate?
Yes, but each roommate must receive approval. You can do this by using the rental application. Once it’s filled out, you must pay the application fee. From there, wait for the results of the screening process. Note that is you skip any of these steps it would be considered a violation of the lease and could result in termination.
What situations are considered emergencies?
Emergencies are classified as situations that could cause major property damage and/ or threaten human lives. For example, a burst pipe that floods the residence or a malfunctioning heater during a cold season are considered emergencies.
What are the policies regarding pets?
The pet policies will depend on the terms listed in each lease agreement. When you already have a pet or you wish to get an additional one, please submit a request. We process every request separately based on the specific lease terms.
Am I allowed to change the locks?
No, doing so would violate the terms of the lease agreement. It is possible to have new locks installed, but this must be approved by DRP.
Can staff and managers enter my home if I'm not there?
If there is a need to enter the property, we will notify you at least 24 hours in advance. Landlords may enter the home for emergency repairs. We prefer to carry out regular maintenance while the tenant is home.
Should I buy renter’s insurance?
Yes, all tenants must provide evidnce of renter’s insurance prior to moving in. Please be sure to provide your policy, with DRP listed as co-insured, before the move in date.